The staff are lovely and helpful. Rooms are well appointed.
Ledingham
грудень 2024 р.
The staff, both at reception and in the restaurant, were welcoming, friendly and chatty. The room was very comfortable with a great little set of coffees, teas and Tunnocks snacks. We really loved sitting in the lounge which was peaceful and had very traditional decoration, a nice change and different from home, so it enhanced that sense of "being away". The fire was always lit in the evening too, delightful! Finally, the dining room, again, was very characterful and relaxed, there was no sense of feeling rushed, and the menu was simple and delicious.
Stephanie
березень 2025 р.
Great location with friendly staff. Lovely real fires in the reception area and lounge. Super large bath and rainfall shower. Great selection of teas and Nespresso coffee machine and pods in the room. Great selection of breakfast foods both cooked and cold. Excellent homemade granola. Downstairs areas were nice and warm despite our visit being in Winter.
Julia
січень 2025 р.
Very good location. Hotel looks good from the outside, and is only a few steps away from the church and Green. The church bells gently ring regularly, very lovely. The breakfasts are exceptionally tasty and the waitresses helpful and are very respectful. We had a modern bedroom which was cleaned every day. The tea/ coffee tray included caramel wafers and delicious rhubarb tea. Dogs are allowed.
Patricia
жовтень 2024 р.
Room was large and bed was very comfortable, tea tray had lots of goodies and nice tea and coffee options. Breakfast was lovely, the local butcher products were very good quality and tasty. The breakfast manager was attentive and very helpful as were all the staff. A really enjoyable break in a lovely comfortable hotel.
Nicola
березень 2025 р.
Evening Dinner in the restaurant was excellent and wine selection amazing - breakfast made to order high end selection my Eggs Benedict was amazing!!, Dined another night dined in the Lochnagar Indian Brasserie and it was packed out, excellent food again, really good value. Live music on in the local bar all within 100 metres of this beautiful hotel. This is the affordable more relaxed version of the The Fife in Braemar, gets my vote from now on. All staff were excellent and part of their training programme, customer service is key here.
Angela
лютий 2025 р.
The food in particular was excellent. We both had dietary requirements and these were no problem at all to be catered for. The room itself was spacious, especially the bathroom, and the staff were all very friendly. Although we had some issues with the bathroom's cleanliness, the main bedroom seemed very clean and the amenities that were available in the room were excellent - the plugs next to the bed even had USB sockets for our phone chargers, which was a bonus and unexpected.
Emma
липень 2024 р.
Great location in the centre of Ballater. Lovely traditional Scottish decor, with a smashing lounge and open fire. Food in the restaurant was top notch, locally sourced. Free car park across the road or street parking outside. Very friendly and professional staff. Nothing was too much trouble. Comfy beds and very clean rooms. No noise at night.
Susan
липень 2024 р.
We loved everything about our stay at the Balmoral Arms! The room was very generously sized (including an enormous bed), bathroom new and clean, and the thoughtful complimentary gifts for humans and dogs were a lovely touch. The hotel in general is super dog-friendly, and the bar area was a wonderfully comfortable place to sit and have a quiet drink/snacks after a long day in the hills. Breakfast is generous, and location is perfect. Staff were also incredibly friendly and helpful. We cannot wait to return.
Jeanette
грудень 2024 р.
Great location- didn’t take breakfast .
Fiona
червень 2024 р.